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This website has been designed for the widest possible audience, regardless of disability, capability or technology, and can be used with a screenreader, screen magnifier and other access technologies.

Accessibility guidelines

All site pages aim to conform to the high levels of accessibility set in the Web Content Accessibility Guidelines 2.0. These guidelines are the internationally recognised benchmark on improving access to the web for people with disabilities. meets level AA with the following exceptions:

  • We are currently unable to provide audio descriptions or subtitles (captions) for every video on the site 
  • Twitter and Facebook (etc.) 'share' links on pages are only partially accessible.

Web technologies and software

The site has also been built to conform to W3C standards for HTML and CSS. The site should display correctly in all popular web browsers, and degrades gracefully in older browsers. The site also uses Javascript to improve interactivity and YouTube's video player. These technologies are not relied upon and the website works perfectly well without them. Where they have been used, they meet the same high levels of accessibility as the rest of the site.

Changing settings to make websites easier to use

Using your web browser, you can make sites easier to browse and read. This includes changing the size and colour of text and the background colours. You can also make other helpful changes in your browser and on your computer generally. To find out what else you can do, visit the BBC site 'My Web, My Way'.

Contact information

We are continually working to maintain the accessibility of this website. If you experience any problem accessing the site then please contact us. For advice on what information to include if you do want to get in touch, we recommend you read 'Contacting Organizations about Inaccessible Websites' from the W3C (Worldwide Web Consortium).

Conformance date

This accessibility statement was issued in April 2014.


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If you have any further questions regarding this, or any other matter, please get in touch with us at We aim to respond to all queries within two working days. However, due to the high volume of correspondence that we receive, it may occasionally take a little longer. Please do bear with us if this is the case. Alternatively, if your query is urgent, you can contact our Supporter Engagement Team on +44 (0)1483 521 953 (lines open Monday to Friday 9am to 5pm).